Turn one-time diners into repeat guests.
Zavo builds your guest relationships automatically — so every visit leads to the next one.
A complete view of every guest
Every visit, spend, and preference stored automatically — a full guest database built without any manual work.
Segment your guests with precision
Filter by visit frequency, spend, location, or behaviour — and reach exactly the right guests at the right time.
See what's driving revenue
Track email and SMS performance, open rates, and revenue influenced — all in one clear dashboard.
Automated triggers that drive revenue
Set up birthday offers, lapsed guest flows, and post-visit messages — running in the background every day.
GUEST INSIGHTS
See the guest behind every reservation and walk-in
Track guest spend
Lifetime spend, average cover, and spend per visit — all tracked automatically from every reservation and payment.
Understand visit behaviour
See how often guests visit, their preferred location, party size, and cancellation history — at a glance.
Personalised service, every time
Preferences, allergies, and past visits surfaced instantly — so every guest feels recognised from the moment they arrive.
Identify high-value guests instantly
Spot your VIPs, top spenders, and most frequent visitors — and treat them accordingly.
GUEST PROFILES
Zavo automatically builds detailed guest profiles in the background.
No manual data entry. No spreadsheets. Just rich, accurate guest profiles — built from every reservation, visit, and payment.
AUDIENCES
Turn guest behaviour into precise audiences
Segment by real guest activity
Build audiences based on actual behaviour — visits, spend, last seen, and loyalty status. No guesswork, just data.
Audiences that update automatically
As guests visit and spend, their segment updates in real time — always accurate, never out of date.
Target specific venues or groups
Send campaigns to guests of a single location or your entire group — with complete control over who receives what.
Identify repeat guests at risk of churn
Spot guests who haven't visited in a while and re-engage them automatically — before they find somewhere else.
CAMPAIGNS
Create campaigns that drive real revenue
SMS & Email
Create and send SMS and email campaigns from one place — with ready-made templates built for restaurants.
AI Personalisation
Every message personalised automatically with guest name, visit history, and preferences — so it never feels like a bulk send.
Multi-Location Sends
Run one campaign across a single location or your entire group — full control over who receives what, from one setup.
Revenue Attribution
See exactly which campaigns drove bookings and how much revenue they generated — linked directly to real reservations and payments.
AUTOMATION
Engagement and revenue that runs in the background.
Custom triggers
Build your own automation based on any guest behaviour — visit frequency, spend threshold, occasion, or anything else.
First Visit Follow-Up
A personalised thank you sent automatically after every first visit — turning new guests into regulars from day one.
Reactivation Flows
Guests who haven't visited in a while get a targeted message automatically — bringing them back before they're gone for good.
Holiday and events
Seasonal campaigns and event promotions sent to the right guests at exactly the right moment — without lifting a finger.
Explore Zavo Voice
