Delivery Terms and Conditions

1. General These delivery terms apply to all orders placed with Zavo LTD("we," "us," or "our"). By placing an order, you agree to comply with the terms outlined below.

   
   

2. Shipping and Delivery

   • We strive to process and dispatch orders as quickly as possible. Estimated delivery times are provided at checkout and are based on standard shipping conditions.

   • While we make every effort to meet the estimated delivery times, we cannot guarantee them due to factors beyond our control, such as carrier delays or unforeseen circumstances.

   • Delivery times may vary depending on the destination, shipping method, and availability of stock.

     
     

3. Shipping Fees

   • Shipping costs are calculated at checkout and may vary based on location, shipping method, and order size.

   • Any additional customs duties, taxes, or fees imposed by the destination country are the sole responsibility of the customer

     
     

4. Order Tracking

   • Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.

     
     

5. Failed Deliveries and Returns

   • If a delivery attempt is unsuccessful due to incorrect address details provided by the customer, additional charges may apply for re-delivery.

   • Orders returned to us due to non-collection or refusal may be subject to restocking fees.

     
     

6. Damaged or Lost Shipments

   • If your order arrives damaged or is lost during transit, please contact our customer support team within 2 days of the expected delivery date.

   • Claims for damaged goods must include photographic evidence.

     
     

7. Changes and Cancellations

   • Once an order has been processed, modifications or cancellations may not be possible. If changes are required, please contact us as soon as possible.

   • Refunds and replacements are subject to our refund policy.

     
     

8. Force Majeure

   • We are not responsible for delays or failures in delivery due to circumstances beyond our control, including but not limited to natural disasters, strikes, government actions, or transportation disruptions.

     
     

9. Contact Information

   • For any inquiries regarding delivery, please reach out to our customer support team at support@zavopay.com.

By proceeding with your order, you acknowledge that you have read and agreed to these delivery terms and conditions.